Some kind words from well satisfied clients:

"When you operate a global business, it is complex on so many levels. Communication between Managers becomes more complicated and people can get distracted from the business objectives by focusing on perceived difference approaches, especially if they are in remote office locations. This can waste time and energy in fruitless discussion which increases frustration on all sides."

"We wanted coherence, our team all aligned and heading in one direction. The coaching helped us understand each other better and our people learned to communicate more effectively, to modify their styles resulting in increased productivity and single-point focus."

"The coaching process makes sense and is easy to work with. It was customised for us, our industry and the challenges we face. It fitted in with our style and our culture. I would recommend the Executive Coaching services for any company which was experiencing less than optimum performance from their team."

Steve Wayman, Chief Executive Officer, J P Kenny, UK. 

 "It is extremely unusual within the New Home Construction Industry to arrange training days for Sales Consultants. At Ventura Homes we were introduced to Shirley McKinnon sales & marketing trainer. This was in January 2007. Sincethen Shirley has continued to train all staff in all areas of our business from management, administration and sales. Shirley's enthusiastic approach as well as her ability to communicate and train at all levels has been inspirational. We would gladly recommend Shirley to any business that wants to succeed.

Tom Finlay, Sales & Marketing Manager, Ventura Homes South West.

"Our company has undergone a change in management and, as a consequence, a shift in culture. Shirley was able to identify the 'hot spots' and work with individuals and the company as a whole to ensure a positive outcome for all. In fact, one session on communication involved working with staff and their spouses. Dare I suggest, it wasn't just the company that benefited from Shirley's work."

Russell Gibbs, Managing Director, Hawaiian Management Pty Ltd

"Through McKinnon's coaching we became more organised, we met our deadlines and continue to do so. We delegated more effectively and improved our staff communication. The coaching also improved our stress levels which had a huge impact on the business -- if the partners aren't stressed, the whole company operates on a better level."

Partner, Accounting Practice

"The workshop made us realise we need to be more than tradesmen. We need to know our product and give your customers lots of professional advice based on our knowledge. We were made to look at ourselves and how we perform."

Owner, Plumbing Business

"Our workshop showed us how to communicate with the customer. How to promote and sell different products and what to do on the job to meet customer's expectations in neatness and job presentation."

Owner, Gasfitting Business

"I'm writing to let you know about the fantastic results I'm having from my coaching sessions. The business has clearly become more streamlined allowing for easier management. The time management skills you have taught me have freed me up to concentrate further on the productive aspects of the business, that of generating more profit. Having a clearer understanding and more control of what is happening in my business has removed a considerable amount of stress.

" Owner, Real Estate Business "In early 2000, we engaged McKinnon's to conduct an analysis of the interpersonal, supervisory and coaching skills of our Team Leaders. The McKinnon Behavioural Profile was used and the results were discussed with each individual in a two-hour coaching session. The feedback was delivered in a positive and productive way using practical workplace examples to emphasise particular points. The sessions have assisted our staff to develop the skills to make the transition from technical experts to coaches. We consider the exercise a success and definitely worthwhile for the organisation."

Training Manager, Insurance

"The environment of McKinnon's one-on-one coaching is incredibly valuable. Discussing issues with someone outside your workplace who is confident, objective and who will disagree and voice their opinion, keeps the whole process open-minded and goes into areas you didn't predict.

General Manager, Property Development

"I'm handling my most difficult people in a way that amazes even me. They now do what I want without argument or resistance."

General Manager, Distribution

"The coaching changed my attitude and changed how I deal with things. I now tell my staff the honest truth instead of beating around the bush. I'm more honest with people and I've learnt to say no!"

CEO, Local Government

"You know there's a problem, that something's wrong. With McKinnon's help in identifying the problem and finding the solution, you become focused on becoming the best you can be rather than just accepting things the way they are."

CEO, Oil and Gas Industry